Privacy Policy
At Recette Pot-au-Feu (accessible via recettepotaufeu.com), we are fully committed to protecting your personal data, respecting your privacy, and upholding the highest standards of data protection as required by applicable laws, including the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and the California Consumer Privacy Act (“CCPA”). This Privacy Policy outlines how we collect, use, disclose, and secure your information in accordance with these legal standards, and explains your rights and choices in relation to your personal data.
1. Commitment to Privacy and Data Protection
We value your trust and take your privacy seriously. We apply robust security controls and responsible practices to ensure your data is safe, only processed when necessary, and always in a way that respects your rights. This policy aims to offer clear and transparent information about how we manage personal data collected from users who access or interact with recettepotaufeu.com.
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to all personal data collected or processed in connection with your use of the website recettepotaufeu.com. For the purposes of GDPR and other relevant data protection laws, Recette Pot-au-Feu acts as the “data controller” of your personal data. This means we determine the purposes and means of processing your personal information.
If you have any questions about the processing of your personal data, you may contact us at: [email protected].
3. Categories of Data We Process
We may collect and process the following categories of personal data:
a. Usage Data
Information about how you use our website, including but not limited to, browser type, IP address, referral source, access times, pages viewed, and user session data.
b. Account Data
Information submitted when you register an account or place an order, including your full name, email address, phone number, billing and delivery addresses.
c. Profile Data
Information related to your preferences, cuisine interests, ordering behavior, product feedback, and participation in surveys or promotions.
d. Communication Data
Copies of any correspondence you send to us, including customer support inquiries, complaint submissions, and contact history.
e. Technical Data
Details about the device you use to access our site — including device type, operating system, browser specifications, screen resolution, language settings, and mobile identifiers.
f. Transaction Data
Information related to payments and deliveries, such as payment method, transaction amount, purchase history, billing/delivery address, and order confirmation.
g. Preference Data
Marketing preferences, notification settings, newsletter subscriptions, and interest indicators related to products or services.
4. Legal Bases for Processing
Under the GDPR, we rely on the following legal bases for processing your personal data:
– Consent: Where you have provided clear affirmative consent for us to process your personal information for specific purposes (e.g., receiving newsletters).
– Contractual Necessity: When processing is required in order to fulfill a contract with you, such as processing your order or managing your account.
– Legitimate Interests: For purposes necessary for our interests—provided they do not override your rights—such as improving services, fraud prevention, and administrative functions.
– Legal Obligation: Where we are legally obliged to collect, retain, or disclose your personal data.
5. Your Rights
Under applicable data protection laws, including the GDPR and CCPA, you may exercise the following rights:
– Right of Access – To obtain confirmation if we process your personal data and receive a copy of the data we hold about you.
– Right to Rectification – To request correction of inaccurate or incomplete data.
– Right to Erasure – To request the deletion of your personal data, subject to legal limitations.
– Right to Restrict Processing – To pause further processing of your personal data under certain conditions.
– Right to Data Portability – To receive your data in a structured, machine-readable format, and to have it transmitted to another data controller.
– Right to Object – To object to processing in cases where processing is based on legitimate interest or direct marketing.
To make a request related to any of the rights above, please contact us at [email protected]. We will handle all requests in accordance with applicable laws.
6. Security Measures
We implement strict security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction, including:
– Secure data encryption for all data-in-transit and sensitive data-at-rest.
– Role-based access controls to limit data access to authorized personnel only.
– Routine security audits, vulnerability assessments, and system monitoring.
– Regular staff training and confidentiality obligations.
– Secure, encrypted backups to safeguard against data loss.
7. International Transfers
Some personal data may be transferred to and processed in jurisdictions outside the European Economic Area (EEA) or California, including where we use service providers or cloud platforms. Where such transfers occur, we ensure adequate safeguards are in place, including the use of standard contractual clauses (SCCs) approved by the European Commission or equivalent mechanisms recognized under privacy law.
8. Data Retention
We retain personal data strictly for as long as necessary for the purposes for which it was collected or to meet legal, regulatory, or contractual obligations. Specifically:
– Usage Data – Retained for up to 24 months for analytics and security purposes.
– Account and Profile Data – Retained while the account is active and deleted 12 months after inactivity.
– Transaction Data – Retained for 7 years to comply with financial and audit requirements.
– Communication Data – Retained for 36 months from last contact.
– Preference Data – Retained until you change or revoke your preferences.
Upon expiration of the applicable retention period, data is securely deleted or anonymized.
9. Cookie Policy
Recettepotaufeu.com uses cookies and similar tracking technologies to enhance your user experience. Cookies are small data files stored on your device. We use the following types:
– Essential Cookies – Necessary for core functionality, such as account login or checkout.
– Functional Cookies – Enable personalized content and settings (e.g., language preferences).
– Analytics Cookies – Gather aggregated usage data to analyze site performance and user interaction.
– Performance Cookies – Help us measure effectiveness of features and improve performance.
10. Cookie Management and Compliance
As required under GDPR and CCPA, you have the right to accept or reject non-essential cookies. Upon your first visit, our cookie banner allows you to manage preferences. You can also update your cookie settings at any time through your browser settings or site preferences.
Residents of the European Union and California can opt out of targeted advertising and third-party data sharing through the banner or by contacting us at [email protected].
11. Children’s Privacy
Our website and services are not intended for children under 13 years of age. We do not knowingly collect personal data from children under 13. If we become aware that we have collected data from a child without parental consent, we will take appropriate steps to delete such information from our records.
12. Policy Updates
We reserve the right to update this Privacy Policy to reflect changes in legislation, technology, or business practices. When we make material changes, we will provide notice to you via the website or other appropriate means. Your continued use of recettepotaufeu.com signifies your acceptance of the updated policy.
13. Contact Information
If you have any questions, concerns, or requests in relation to this Privacy Policy or the processing of your personal data, please contact us at:
We are committed to resolving any concerns you have and ensuring your data is handled with care and in full compliance with applicable regulations.
This Privacy Policy is designed to comply with the requirements of both the GDPR and the CCPA. If you are a user exercising your rights under these laws, please contact us to ensure your request is processed promptly and lawfully.